number change

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  • Updated 3 years ago
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Gord Ross

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Posted 3 years ago

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Photo of Ray


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To change your prepaid phone number:
  1. log into prepaid self-serve
  2. click Base Plan & Boosters tab
  3. click Change Phone Number tab
  4. leave the radio button with the default option "Select a new phone number" and select your local area from the drop down menu to show a list of available numbers.
  5. click Confirm
If you have an existing number that you want to port in, you can choose "Transfer a wireless or wireline number from Koodo or another provider" at step 4 and enter the number to see if it will work. The account associated with the existing number must be active.
Photo of BobTheElectrician


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In the long run, your new number will need an area code valid in your province of residence, and plan must be chosen appropriately.
Photo of Karine


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Hey Gord! Were you able to change your phone number? Keep us posted! 

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