Notification sound problem

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  • Updated 3 weeks ago
I Have a problem with my phone. the text message notification is not working. I have already checked both phone and message settings and it has sounds when i played it but when i received a message there's no sounds. Please help me fix this.
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loida mar

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Posted 3 weeks ago

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Paul Deschamps, Mobile Master

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Is do not disturb on? If it is turn it off
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loida mar

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No it is not.
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Mats

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What phone do you have and what texting app do you use?

This thread has alot of replies and solutions that worked for some users. Might be worth a read.

https://www.ifixit.com/Answers/View/136077/no+notification+sound+on+text+messages
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loida mar

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It is already uncheck and nothing happens
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Mats

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Restart the phone if you havent. Sometimes fixes things.
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loida mar

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I am using s6.. And i am using the regulai messages that was already installed on my phone.. I used to have the go sms but lately i had the problem using it like i can't receive messages so i decided to uninstalled it.
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loida mar

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I already reboot my phone and it didn't help.
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Allan, Mobile Master

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Do you have notification sounds turned on. Phones (android phones especially) can have like 4+ volume sliders for different things. You may think you have the volume turned up all the way even though you dont.
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loida mar

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I have also checked the volumes... they are all loud enough to hear.
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Robert, Mobile Master

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Have you tried restarting the phone to see if it solved the problem? 
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loida mar

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Yes i already did.. That is the first thing i did and nothing happens.
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rikkster, Mobile Master

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Tap 'Allow notifications' (shown in your picture) then look for and tap Sound. Tap the selection 'default notification sound'. By doing so, it should play a sound. If you don't hear a sound played, continue to tap on the default notification sound, while at the same time, increase the volume level using the side volume up button. You should be able to hear the notification sound now.