not sending or receiving text images

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  • Updated 5 years ago
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My Nexus phone won't receive or send pictures in text. Has been an on and off ongoing problem on koodo, but full out stopped sending and recieving today.
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Jesse Popowicz

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Posted 5 years ago

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Paul Deschamps, Mobile Master

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Make sure you have data on to be able to send & receive picture messages otherwise it won't work. Wifi can't be used to send or receive picture messages. As well make sure your APN settings are set to those of Koodo's including those for mms (pic messages)
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Jesse Popowicz

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Thanks for the reply. My data is on and the APN settings are correct. This problem seems to come and go.
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Dennis, Mobile Master

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Is it specific to a certain person/carrier you are trying to picture message?

You might also want to call Koodo tech support 1-866-995-6636 to see if they can investigate if there is an issue
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Jesse Popowicz

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No, it's been several ppl with different carriers. I will try calling koodo. Thank you.

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