Not Receiving Texts from Koodo Customers

  • 1
  • Question
  • Updated 4 years ago
  • Answered
I'm not receiving texts from my Koodo friends! My BB is not with Koodo, and I am not receiving texts from my contacts/friends who are Koodo customers. They are receiving my text messages, but I'm not receiving theirs.

Anyone else having this issue?
Photo of Liana Colucci

Liana Colucci

  • 70 Points

Posted 4 years ago

  • 1
Photo of Rocky Balboa

Rocky Balboa

  • 20,414 Points 20k badge 2x thumb
Unplug the battery and sim card from your phone while the phone is turned on and plug back in after 30 seconds. Try sending a text message to yourself to test the sending/receiving. If the problem persists I'd suggest you call techs upport from another # other then your cell phone.

This conversation is no longer open for comments or replies.