Not Receiving Texts from Koodo Customers

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  • Updated 4 years ago
  • Answered
I'm not receiving texts from my Koodo friends! My BB is not with Koodo, and I am not receiving texts from my contacts/friends who are Koodo customers. They are receiving my text messages, but I'm not receiving theirs.

Anyone else having this issue?
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Liana Colucci

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Posted 4 years ago

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Photo of Rocky Balboa

Rocky Balboa

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Unplug the battery and sim card from your phone while the phone is turned on and plug back in after 30 seconds. Try sending a text message to yourself to test the sending/receiving. If the problem persists I'd suggest you call techs upport from another # other then your cell phone.