not receiving texts after phone number transfer

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  • Updated 5 years ago
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I switched to koodo yesterday and received an email today saying the transfer of my phone number is complete, but I no longer receive texts from people on other networks (aka rogers, bell, etc.)
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Kipper Dawn

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Posted 5 years ago

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Dennis, Mobile Master

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Give Koodo a call (*611 on your koodo cell). There might have been an issue with the port
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Mark Kokolsky

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There may have been a problem with the port. The best bet would be to call Koodo and talk to technical support as they can walk you through a few things and check things on their end. Don't know if there is much people on here can do.
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Kipper Dawn

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Thx guys. I will give that a try

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