Not receiving text messages

  • 1
  • Question
  • Updated 4 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

I just bought a samsung galaxy s2 and I can make calls and my texts send but I can't receive any text messages ?
Photo of ereffgt g6r4rf

ereffgt g6r4rf

  • 110 Points 100 badge 2x thumb
  • frustrated

Posted 4 years ago

  • 1
Photo of Chad Burr

Chad Burr, Mobile Master

  • 203,968 Points 100k badge 2x thumb
Did you port your number in from another carrier ?

Or were you previously using an iPhone?
Photo of ereffgt g6r4rf

ereffgt g6r4rf

  • 110 Points 100 badge 2x thumb
The SIM card I put in it I've been usuing for almost a year and it's a koodo card and phone
Photo of ereffgt g6r4rf

ereffgt g6r4rf

  • 110 Points 100 badge 2x thumb
Nope ! And just normal text messages !
Photo of Chad Burr

Chad Burr, Mobile Master

  • 203,968 Points 100k badge 2x thumb
Have you tried restarting the device and sending yourself a text?
Photo of ereffgt g6r4rf

ereffgt g6r4rf

  • 110 Points 100 badge 2x thumb
I've restarted it and took the SIM card out numorous times ! And I've gotten a few different people to text me and nothing but my calls work and everyone gets my texts , I get the random text here and there but I got my phone around 230 and I've gotten maybe 7 messages since then !
Photo of Chad Burr

Chad Burr, Mobile Master

  • 203,968 Points 100k badge 2x thumb
It is time to call tech support at *611. (don't worry, it's free) your switch night be clogged whatever that means. Ask them to clear it. If you're still having problems after that, call them back. Let me know and good luck
Photo of ereffgt g6r4rf

ereffgt g6r4rf

  • 110 Points 100 badge 2x thumb
Thank you :)

This conversation is no longer open for comments or replies.