Not receiving new texts

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  • Updated 5 years ago
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For the last couple of days, my phone is not receiving new text messages, however it does keep receiving two older text messages.

It is a Samsung with the pull out qwerty keyboard (PRL 08091).

How do i fix this problem?
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Karli Green

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Posted 5 years ago

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Paul Deschamps, Mobile Master

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Does it have a SIM Card? If it does while the phone is on take out the Battery & SIM Card for a minute or so then replace and try it.
If it doesn't then you have to call customer service & have them clear by our switch
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PD

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You even don't need to take battery out, just turn the phone off for a minute and restart. You will see the messages.
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Chad Burr, Mobile Master

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it's always a Good idea to pull batteries as some chipshave like a ghost memory for a few seconds after the power is removed.

make sure to delete old text messages

Chad
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Paul Deschamps, Mobile Master

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exactly, even tech support will tell you the exact same thing.
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Zaphod Beeblebrox

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That we will :)
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-

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You could also try a PRL update, if it is a CDMA phone, sometimes a quick update will help jog the network and help it find its way.

If it is a SIM phone, like everyone has been saying, turn it off, battery out, and back on again. Try sending a message to yourself. I've had nervous break downs because I thought my phone wasn't getting messages when, just simply no one was texting me back. ;)

dial *22803 + SEND. Press #1 for English and #2 to update the PRL (preferred roaming list).
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Chad Burr, Mobile Master

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if your going to do that instead of updating the prl just hit the option to reprogram the phone. The PRL is simply a listof towers it's okay to bounce off of (NON SIM PHONES ONLY)

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