Not Receiving and sneding

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  • Updated 4 years ago
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I bought a IPhone 4S today and I Activated ( I think) my Sim card through my Iphone and even received an email confirming that I was OK to use the self serve. I'm not able to received or send anything with it (phone or text) .So I went on the web site and type activation SIM card I choose the web site suggested. I tried to activate my SIm card through the web site after doing everything through my phone and When I click on Activate my phone it is written ''You can activate it right here for free'' and I have to Log in and it's all my info in there anything to click on it to activate my SIM Card but all the info is there, SIMCARD # phone # ect. Why my phone is not sending and receiving phone calls or text?
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Antoine Gendron

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Posted 4 years ago

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Jonathan I, Mobile Master

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Try going to Settings > Cellular > ensure 3G is turned on and you don't have airplane mode enabled.

Also try rebooting the phone. If your info matches what's in Self Serve it should be working.