Not received returns mailer over 5 business days

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  • Updated 4 years ago
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Hi Koodo Community,

On July 23rd I contact you guys for a returns label to be shipped so that I can ship back the phone. It's been well over 5 business days and I still have not received it. I've even contacted the Webstore but said it should be any day now but nothing. Today it would be two weeks and I know your 15 return window will be tomorrow. Any suggestions?
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Posted 4 years ago

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Jonathan I, Mobile Master

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I suggest calling customer service on this one. Maybe the address got mixed up or something. 1-866-995-6636

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