Not impressed with latest rate plan changes

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  • Updated 4 years ago
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I recently went over the new plans and saw something rather disappointing. Previous rate plans for data, the overage rate was either $5/25, $10/GB or the pay per use data rate. Now, here are the following overage charges. For the Talk & Text plans, the pay per use data saver has been completely removed.

Data overage changes:
$29. $5/50 mb
$40, $5/50 mb
$50, $5/50 mb
$37, $5/100 mb
$42, $5/100 mb
$52, $5/100 mb
$62, $5/250 mb
$72, $5/250 mb

Tab L:
$65, $10/250 mb
$75, $10/500 mb
$95, $10/500 mb

Region specific plans:
$10/GB

Only the region specific plans retain the half decent overage rate. I cannot fathom why Koodo would completely change their overage system to something that is worse than what it was. Nobody likes paying overage rates, but one should not be raked over the coals for it. Especially when accidental data usage happens (IE: Phone proceeds to do app upgrades, 200 mb are used, now there's a minimum of $20/$10/$5, depending on type of plan). I'm not really understanding this business logic. Maybe someone could enlighten me as to why this terrible change was implemented.
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KaneSlavik

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Posted 4 years ago

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Humberto Giambrone

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"I cannot fathom why Koodo would completely change their overage system to something that is worse than what it was...I'm not really understanding this business logic. Maybe someone could enlighten me as to why this terrible change was implemented."

Wow, you don't understand the BUSINESS logic of charging people more? It's one thing to complain as a consumer, but when you threw in the last part about business logic, I almost fell off my chair.

They wouldn't do it if they didn't think they could pocket more money with it. That's always the case.
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KaneSlavik

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I'm looking beyond the usual "pocket more money" logic.
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Rocky Balboa

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You're free to go as a consumer. As well, entitled to your own opinion. Like any shopping mall or any store you shop at you're free to go elsewhere as you please. Or shop at store B if you don't agree with pricing. No pun intended but unfortinately that's the nature of the beast.
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delSol97

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Actually, no thanks to the CRTC we don't have a free market when it comes to communication networks in this country. This company is just another one in disguise. But thanks for that astounding advice...
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Ivan, Mobile Master

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My guess is to see what they can get away with. If people are paying, then there's no problem from Koodo's end.

Or, to setup "promo" plans that are only good in comparison to these. It's anyone's guess really.
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Sophia, Mobile Master

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The new plans are not so very bad, but the overage is brutal. Unfortunately the average consumer doesn't seem to mind or notice, hence the providers get away with it.
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quasarito

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Just a reasonable guess:
The reason the overage rates are punitive is to get clients to put themselves into a higher rate plan. Previously, the overage rates allowed people to take a lower price plan, and then if they happen to go over their data allotment, they would pay an overage fee of $5 for 250MB or $10 for 1GB (depending on the old plan). With the old way, there was no point in taking a more expensive plan because the overage would still be cheaper or about the same as the higher rate plan, except that you're not *locked* in to higher cost if you didn't consistently go over your data allotment.

Now with the "worse" overage rates, one really has to consider whether it is better to stay in a cheaper plan and risk the punitive overage fees and thus blowing any long term potential savings with one accidental overage.

It's a carrot and stick approach... carrot for those who stay within their plan... and a stick for those who go over, except the stick is the broom your mother would chase you with when you went over your curfew. It may just not be worth it. :)
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Moto G

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The overage hit I took on my 6G plan, was more like 'shovel to the face' in the movie Secret Window, with Johnny Depp....lol
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Jason

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Koodo hasn't offered a decent/competitive plan since last summer when they had the double data $45 and double data $50 plans with the $5/500mb data charge for additional data. I don't foresee me leaving my $45 double data plan anytime soon.
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Ivan, Mobile Master

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I'm not switching out of my $56 unlimited / 2 GB plan anytime soon either.
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Moonmack

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I think I'll stick with the $45 double data plan too. The overage rate was one of the selling points.
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Moto G

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U boys is used to cheep chocolates plans.
Once you taste the sweetnesses of Canada Wide 6G/$60.00 you'll want more....lol
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Jason

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Not a big fan of everything "Rogers", however Fido seems to have a good deal in their standard plans.. $49 for 1000 minutes, 1gb of data ($5 for 250mb overage charge), unlimited text, etc plus 10% off your bill if you're using your own unlocked phone.
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Rocky Balboa

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But Koodo has a $52 plan at 1000 daytime minutes and 1Gb of data. Plus you can 10% off your monthly bill if you bring your own device. So I'm not sure where the discrepencie is.
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KaneSlavik

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Better overage rate for mobile data, if you really want to get technical.
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Jason

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Most here are simply stating that Koodo's current data overage charges for data in these new plans are a big step backwards. My Koodo $45 plan with 1gb has 500mb for $5. The $52 1gb plan you mentioned has an overage charge of $5 for 100mb. Insane anyway you slice it. Koodo used to be the leader of the pack when it came to competive plans, however it's not the case any longer.

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