Not connecting to Network

  • 2
  • Question
  • Updated 5 years ago
  • Answered
I got a new iphone4 from Koodo. It won't connect to the Koodo Network. It will show At&T, Rogers and T-Mobile. But i'm on the Koodo plan. What is wrong?
Photo of Michelle Jasek

Michelle Jasek

  • 90 Points 75 badge 2x thumb

Posted 5 years ago

  • 2
Photo of Sophia

Sophia, Mobile Master

  • 141,558 Points 100k badge 2x thumb
You might be in a spot where Telus/Bell/Koodo has no reception, Michelle and all the others do :( It should show either Telus or Koodo so you could connect to one of those. Whereabouts are you? Must be close to the US border...
Photo of Michelle Jasek

Michelle Jasek

  • 90 Points 75 badge 2x thumb
Niagara Falls. I looked up on Koodo where the area they get service and it did say Niagara Falls.
Photo of Timo Tuokkola

Timo Tuokkola, Mobile Master

  • 139,982 Points 100k badge 2x thumb
Go to settings->general->cellular and set enable 3g to on. Koodo doesn't have a 2g network. AT&T, T-mobile and Rogers all do.

This conversation is no longer open for comments or replies.