Not working...

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  • Updated 4 months ago
my koodo account was made by my foster parents i no longer live with them or have any contact with them. I dont know the email and password so i cant top up my account. i tried calling i couldnt really understand what he was saying. ive also tried the *611 and it just says that it cant complelte or whatever then takes me to customer survice
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Zayleah Mynett

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Posted 4 months ago

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Dinh, Mobile Master

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If your foster parents created that number, they are still the owners of it. I don't think Koodo can override the username/password.

You could, however, created another number of your own, if you wish.