Not registered on network

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  • Updated 2 years ago
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I purchased a talk and text package to use while I'm in the US and when I tried to call home and even Koodo, it says not registered on network. What do I do?!
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Julie Maltais

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Posted 2 years ago

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Goran, Mobile Master

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What phone do you have? You're not in airplane mode or anything like that? Set the network mode to the one with the most options, like say gsm/wcdma/lte or whatever.  Go into network settings and selecting network go manual and wait for the list  to populate after 1-2 minutes. Do you see a list of networks available to connect to? Try a few and see if you can connect. Aim for AT&T or T-Mobile.