not receiving texts new iphone SE

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  • Updated 2 years ago
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Hey

I just got a new Iphone SE and activated it at the store. however, right now it seems i am not receiving texts. I have the same number as before and I'm receiving calls, but not texts. What can I do? 

Matt
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Matthew Lazenby

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Posted 2 years ago

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Paul Deschamps, Mobile Master

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Try turning off iMessages and see if that helps https://support.apple.com/en-ca/HT207006
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Matthew Lazenby

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Just spoke to somebody at Koodo who got me to turn off iMessage and hit reset network settings. i'm waiting for him to call me back. 
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Mathieu, Mobile Master

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Try sending yourself a text and see what happens
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Bob

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Did you find a solution? Thank you for letting me know.