I have a Samsung Galaxy 5 and I'm not receiving texts from pretty much everyone except my hubby. I have taken the battery and sim card out and put back in but it doesn't fix it. What's going on and how can I fix this? Is it an issue with koodo or my phone?
Hi Ahunt - sorry to hear about the trouble you're having with SMS. We can try to troubleshoot by checking your account and make sure there aren't any issues on the back-end, but in order to do so we'll need to verify your credentials and account details. If you can send us a private message through Facebook, we can further help you with this matter.