Not receiving texts/calls, but can make/send calls/texts (Blackberry Curve)

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  • Updated 4 years ago
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I am not receiving text messages or phone calls, but I can send texts and make phone calls. i have tried removing the battery, but that didn't change anything. Seems to have been going on for a few days now. I have a Blackberry Curve. Any idea on what is wrong?
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Nicole Becker

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Posted 4 years ago

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Tayeb A, Employee

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Hey Nicole,

If you need immediate assistance, please call our Tech Support at 1-866-995-6636 free of charge from a land line and press 6 to reach an agent directly.

Our hours of operation are:
Monday – Friday: 9am - 9pm
Saturday: 9am - 7pm
Sunday: 9am - 7pm

A Representative will guide you through the troubleshooting steps.

We look forward to assisting you!

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iOS Cam

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You will also want to try reconnecting to the koodo network, Sometimes there are little glitches. Worse comes to worse you would want to do a factory reset so that you can get the phone working again possibly.
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Nicole Becker

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Thank you. I tried reconnecting to the network and that seems to have solved the problem. Much appreciated.

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