not receiving text messages

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  • Updated 2 years ago
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I have had a galaxy s6 for exactly a year now and never had a problem with it until the past few weeks if someone text messages me I sometimes don't receive it..I don't know what could be causing this because I'm in a good area and get good network connection and this has only started happening.. can someone please help me out? or if this happened to you can you tell me how it was fixed?
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Stephanie

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  • frustrated

Posted 2 years ago

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Chad Burr, Mobile Master

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If you're using the built-in application for messaging stopped using it. Try a third party app like Chomp or Go SMS Pro. Make sure to clear the cache and data from your other messaging application. You may want to back up your existing messages before doing so
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Stephanie

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I have been using textra for about 6 months and it has always been fine it's just recently it's acting up..what else would cause it?
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rikkster, Mobile Master

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Check if the app needs an update. The developer of Textra recently updated the app as of July 20, 2016. If the app has already been updated or the problem persists, try re-installing the app.

https://play.google.com/store/apps/de...

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