Not receiving some messages

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  • Updated 5 months ago
I am not receiving texts from a small subset of people messaging me. I do not have anyone blocked. I wonder if its anything to do with phone types/carrier. I'm on iPhone. I don't get texts from my employer on android through Bell network. I now am advised I am missing other messages from other senders, but of course "I don't know what I don't get"
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David Ellis

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Posted 5 months ago

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Dinh, Mobile Master

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Hi David,
It is hard to find the exact cause of the missing text from your problem description. Can you receive calls from your employers? Were there any common in "subset" of people?

Can you go to Settings --> Phone --> Call blocking and identifications. Can you see any number there?

I also suggest you update your iPhone software to the latest one. Reset the network settings (settings --> Reset --> reset network settings). If possible you could also visit an Apple store and ask them if they have some quick trick to make sure it wasn't neither the phone nor some settings of it.