Not impressed

  • 1
  • Question
  • Updated 1 year ago
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: 611 mentions

My phone got disconnected and i never got a text or anythimg with a heads up really not impressed and i would like to speak to someone immediatley
Photo of breanna

breanna

  • 80 Points 75 badge 2x thumb

Posted 1 year ago

  • 1
Photo of breanna

breanna

  • 80 Points 75 badge 2x thumb
I would like to speak to a representative immediatley i am absolutley not impressed my phone is disconected i would like a number that i can call koodo on
Photo of Steve-O

Steve-O

  • 172 Points 100 badge 2x thumb
Before you call try to do a power cycle (turn device off and turn it back ON) if still doesn't work, call Customer service *611 from your mobile phone, i'm sure there's exceptions that they can do, if not try to make a payment Arrangements, to keep service working. 
Photo of Bernard

Bernard, Official Rep

  • 81,124 Points 50k badge 2x thumb
@ Breanna, we sent a text, called multiple times and left a message re the outstanding amount. It doesn't seem we were able to reach anyone and haven't heard back at all either.  Dial #227 from your phone and pick the option for payments.  

This conversation is no longer open for comments or replies.