Not getting voicemail notification right away.

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  • Updated 3 weeks ago
It was not an issue before but for about 2 month now I would get a voicemail but notification was showing up 2-3-4 hours later (that little casset icon in the top bar). If I know that the person who called most likely left me a message, I'm calling my voicemail and everything is there. And if I leave the message without listening it to the end, I will get a notification immediately. Buy it's so incovinient as I missed couple of important things already. Can someone help with it? I have Android 8.1.0 on OnePlus phone. 
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EG

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Posted 4 weeks ago

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Dinh, Mobile Master

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Hi EG,

The notification should arrive rightafter you had a voicemail. What steps have you tried? Have you tried to restart the phone? Reset network settings and tried your SIM with another phone yet?
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EG

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Hi Dinh,

I know that the notification should arrive right after. It was doing so normally but 2 month ago it started coming very late for no apparent reason. I restarted my phone several time since then. So it's not that. Looked into network setting just now, there's nothing to reset. Or I'm looking into wrong setting. I haven't tried it on another phone, need to find one first. 
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Dinh, Mobile Master

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You could reset network settings by going to: Settings --> Backup & Reset --> Reset network settings.

If that doesn't work and a trial in another shows similar voicemail behavior, you should contact Koodo directly and ask them to reset on their side. I would suggest you send a message to their facebook to avoid the wait on phone.
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EG

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Thanks so much! It did work, I reset my network settings.