Not getting straight answers fo Unlimited SMS and pictures

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  • Updated 8 months ago
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Have an iPhone with 25$ 100 minutes and unlimited text and pictures.

I did not buy data at all and don't want to be charged for any. But, I'm reading that I have to turn on the "cellular data" option to send a picture. Is that so say that I have to reconfigure my iPhone EVEYTIME I want to send a picture?!?! This doesn't make any sense.
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Philippe Ventura

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  • bated and switched

Posted 8 months ago

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Dinh, Mobile Master

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hi,
Are you using imessage on iPhone? It could be the iMessage that asked for data to send pictures.
You could try by turning on the option "send as sms" and "MMS messaging" in Settings --> Messages. Hope it could work. If not, you would have to turn off iMessage to send MMS, I guess.
(Edited)
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Bernard, Official Rep

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@Phillippe, based on your tagging of this post you are a prepaid customer. Have you tried sending a picture message? It should work no problem. 
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Philippe Ventura

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Nope. I tried everything. Just spoke to a Koodo CRM. Says I have to turn on and off cell data to send pics. This makes no sense.
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Bernard, Official Rep

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@ Phillipe, the folks above are correct. Looks like you are on monthly plan. You tagged this thread on the top as being a prepaid customer. Hence the answers provided. :-(

Send us a private message on Facebook (mention this thread and my name) we'll help you out on the $7 charge. Then, as per Allan, you could decide to get the $2 add on if you want to send picture messages without incurring data charges. 
(Edited)
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Philippe Ventura

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I was sure I had a prepaid. Ok. Thank you. How do I add the 2$ data block?
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Dinh, Mobile Master

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It is done through selfserve (rateplan --> addon)
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Bernard, Official Rep

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Look for this:

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