Archived and Closed
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How is this possible? Can someone please explain to me.
The number with the tab small has a positive tab balance, i will be upgrading my phone in the new year but want to take advantage of the great deal now on the plan.
I have been trying to access my account for days and cannot get past signing in. I finally got through via twitter and am being told i cannot change my plan to the new one. This doesn't make sense.
I owe nothing on my one phone hence the positive tab balance, the other phone is already on the new plan just wanted to bump up to the new data.