Not able to register credit card in my prepaid account

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  • Question
  • Updated 3 years ago
  • Answered
I am not able to register my credit card for auto renewal. I just activate new prepaid phone from Koodo and I am trying to get offer of 100 minutes free while I register my credit card. When I am trying to do it shows ur credit card won't authorize. Can any body help me?
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Darshan shah

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Posted 3 years ago

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Sophia, Mobile Master

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You will need to use the EXACT address as your credit card is registered to, Darshan.

If you did that and it still won't accept your card, call Koodo (*611), option 6. They will be happy to add your card for you :)
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Mathieu Carrier

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Isnt Option 6 technical support?
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Sophia, Mobile Master

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Not on prepaid, Mathieu, option 6 is to talk to a live agent.
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Mathieu Carrier

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Ooooh hahah i was thinking of postpaid! Thanks for the correction
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Sophia, Mobile Master

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No worries :D

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