Not able to obtain referral link

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  • Question
  • Updated 5 months ago
  • (Edited)
I logged into self-serve account and went to refer a friend page but upon landing on this page, it states the following  


The Koodo Phone Number you provided is not eligible to participate.

Click here to update your Koodo Phone Number. If you believe this is incorrect, please contact us for assistance.

Does anyone know how to fix this issue so I can get my referral link?  My number is correct and I filled out form but a reply will take 3 days.


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Posted 5 months ago

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Goran, Mobile Master

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A reply shouldn't take 3 days to get it looked into. You can just send a private message to Koodo via Facebook Messenger or DM via Twitter and explain the situation. They should get back to you tomorrow mid to late morning.