Non functioning phone

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  • Updated 4 years ago
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I purchased a new Samsung S3 in Victoria BC last week and went on a business trip to Ontario secure in the knowledge I could contact my associates here as required. I bring up the keyboard and type in a number and it immediately shows an orange bar saying "call ended". What am I missig here? There are 4-5 bars on the reception and I am connected to the local hotel internet with no problem for email, but I can't use the phone. Hwlp please!!!!
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Lee Smallman

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Posted 4 years ago

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Jonathan I, Mobile Master

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Check if there's a software update for your phone. Settings > General > Software Update. This was a known S III issue for several months but Samsung patched it recently. You might have just gotten an older box that didn't have this patch.

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