No sound when receiving messages :'(

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  • Updated 5 years ago
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I have a blackberry 8530. It used to make sound(s) when receiving a message but it only vibrates now. I have done everything to find the problem. I have given up on this. Please help.
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Thomas Komak

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Posted 5 years ago

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John Burke, Mobile Master

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Does it make a sound when receiving a call?
Does it play audio from things like YouTube?
Does it make a sound for other Notifications such as Facebook?
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Thomas Komak

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None of the above. it only vibrates now
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Jorden, Mobile Master

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Along with checking/answering John's questions, If you haven't in a while try pulling out the battery and putting it back in. You'ld be surprised what randomly issues this fixes.
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Chad Burr, Mobile Master

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Check under profiles and then messages, make sure a sound is still set for your messages.

It's possible the sound it used to make got deleted somehow as well. Try choosing a new sound

If john's questions all have a yes answer, make sure you're not on the vibrate only profile.
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Thomas Komak

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i have a feeling this was/is done by one of my family members. is there a way i can get it back. download something?
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Chad Burr, Mobile Master

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Change it to the "loud" or "normal" profile
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Source: http://docs.blackberry.com/en/smartph...

If you change a setting in a preloaded sound profile that is based on the Normal sound profile, that change will override the corresponding Normal sound profile setting in the preloaded sound profile.

On the Home screen, click the Sounds icon.
Perform one of the following actions:
To change the active sound profile, click Set Ring Tones/Alerts.
To change a custom or preloaded sound profile, click Edit Profiles. Click a profile.
Click the application or item that you want to change.
Change the notification information.
Press the Menu key.
Click Save.
Press the Menu key.
Click Save.

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