No sound on phone call

  • 1
  • Question
  • Updated 4 years ago
  • Answered
I couldn't listen any sound from both incoming and out going phone call. I tried remove the battery and sim card but it only work for few second and then I heard some echo sound then that's it.

Any suggestion?
Photo of Jeremy Chan

Jeremy Chan

  • 80 Points 75 badge 2x thumb

Posted 4 years ago

  • 1
Photo of Daniel Kim

Daniel Kim, Mobile Master

  • 34,736 Points 20k badge 2x thumb
What phone do you have Jeremy? Do you have minutes left on a talk booster? Also have you tried going into 'call' which is located in your phone settings to see if anything weird was selected? Sorry for all the questions :P
Photo of Robert

Robert, Mobile Master

  • 107,614 Points 100k badge 2x thumb
Maybe try putting it on speaker phone?
Photo of Jeremy Chan

Jeremy Chan

  • 80 Points 75 badge 2x thumb
I have a old phone Samsung galaxy captivate, I just start using Koodo prepaid services, the data and message is fine. I do have 500 minutes booster and it is charging my minutes which I can see from my call history.

I tired speaker phone too but no luck.

I called technical support and they ask me to bring to store to have a look. But the sales just told me to change my phone when she tired call once with no sound.

This conversation is no longer open for comments or replies.