No signal anymore!

  • 1
  • Question
  • Updated 5 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

I have a Samsung GT S5830D phone in the 613 area code. I have not had a signal since early yesterday evening - in areas where I know there are signals. HELP - is it my phone or ????
Photo of C. Brenda Essenburg

C. Brenda Essenburg

  • 80 Points 75 badge 2x thumb
  • confused

Posted 5 years ago

  • 1
Photo of Paul Deschamps

Paul Deschamps, Mobile Master

  • 199,438 Points 100k badge 2x thumb
Make sure that the phone isn't in airplane mode. If it's not then try taking out the battery and SIM Card for a minute or so then replace them and try the phone again.
Photo of Ahmad

Ahmad

  • 96,102 Points 50k badge 2x thumb
First, take out your battery and put it back in. Does that do anything?

If not, is your account past due by any chance? Your service could be suspended

I would recommend calling Koodo at 18669956636 and they may be able to tell you what's going on exactly or at least help
I rebooted (turned off and on the phone) and my signal was restored. Thanks goodness for easy fixes

This conversation is no longer open for comments or replies.