No service on my phone.

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  • Updated 5 years ago
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My phone is hardly ever receiving service, even in areas where I used to have full bars. Is this a problem with my phone, or with koodo? How do I fix this?
Photo of Alyssa Autumn Payne

Posted 5 years ago

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Photo of Ana


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Hy Alyssa sometimes that type of inconveniences can be resolved by only removing battery and simcard of the phone, you may try with that to start :D that makes the phone to recognize the towers available for your phone to be working propertly.
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Jonathan I, Mobile Master

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Could be any # of things, really.

What's happening where you're not getting service? Are you outside or indoors? Are there any new buildings or developments in the area? Do you have a new and/or rugged case on your phone?

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