No service in my phone today

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  • Question
  • Updated 4 years ago
  • Answered
I would like to know why I am not having service in my phone for the entire day. I tried restarting the phone, but it did not work. I also checked other things and my phone seems to be working perfectly. I cannot make calls neither receive it. Can you please help me with this?
Photo of Paula Reyes Ramirez

Posted 4 years ago

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Photo of Daniel Kim

Daniel Kim, Mobile Master

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Make sure 3g is enabled in your phone settings and make sure airplane mode is not on. If you don't know how to enable 3g, reply with your phone model and we can help you with that. Also you could try manually selecting koodo if that doesn't work.
Tap Settings.
Select Wireless & Networks.
Select Mobile Networks.
Select Network Operators.
Select Search Networks.
Select koodo from the list of available networks.