No Service :(

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  • Updated 5 years ago
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Is there a problem with connectivity in Toronto/GTA? I have not been able to receive full bars or even close to full bars for 2 weeks now, not on Wifi or 3G. A lot of the time I have No Service or 1 bar and constantly saying searching even in my home with wifi! What is going on?
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Angela Grace

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Posted 5 years ago

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rikkster, Mobile Master

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Strange that you're not able to receive Wi-Fi at least. With Wi-Fi you will have to be fairly close to the signal source, yet you mention that you are not receiving a Wi-Fi signal from your home Wi-Fi.

Unplugging your home Wi-Fi router for one to two minutes and plugging it back in will soft-reset the wireless router and should restore Wi-Fi service. As for the the 3G signal loss, maybe someone in the community can help with a hard reset. I specialize more with Android devices, I'm not too familiar with how that's done with iPhone.
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MatB

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Iphone network reset can be done through : Settings/General/Network/Reset Network Settings.. She'll have to setup her Wi-Fi connection again, most of the time it'll connect her again
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RudyW

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It's likely your phone and not the network. Maybe a hard reset of your phone would help.
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Dennis, Mobile Master

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Which phone do you have? That might help
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Angela Grace

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Its the iphone 4...still having the problem after reseting network :(
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Dennis, Mobile Master

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It has to be a phone issue.
I would call (from another phone/landline) Koodo tech support 1-866-995-6636 X6
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Timo Tuokkola, Mobile Master

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All warranty claims on iphones must run through apple. If there's a problem with the phone you'd be best off bringing it to an apple store.

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