No phone number, No collection account number

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  • Updated 5 years ago
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I am in a pickle in that yes I owe Koodo a small amount of money but I do not remember my phone number and do not have the account number assigned by the collection agency. How do I go about finding out this information as I would love to get this cleared up. The original account was started in Saskatchewan if that helps?
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Janice Sutherland

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Posted 5 years ago

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Call customer service, they will be able to pull up your records with your name.
Toll-free: 1-866-995-6636 (airtime free in Canada)
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Moto G

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Janice the collection agency will have a reference number. Call the collection agency and ask them for all the information regarding the alleged outstanding debt.

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