no longer with koodo, still receiving emails/ebills for zero dollars

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  • Updated 4 years ago
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I no longer have a "koodo" account, my bill was paid in full but I am still receiving emails telling me my bill is zero dollars, how do I get the email (ebills) to stop?
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Kim Sears

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Posted 4 years ago

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Curtules

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How long has it been since you cancelled? Even if the amount due is exactly $0 you will still receive a final bill to let you know. The final bill would be calculated on the last day of your last billing cycle.

If you've been cancelled for a while and are still receiving bills, you can call customer service at 1-866-995-6636 and choose option 5.

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