No internet with HTC one V

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  • Updated 4 years ago
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HTC one V will not connect to internet on the network. I have tried:
Pull the sim and put back
Airplane mode on and off
Turn off and on
Reset to default network settings (under APN menu)

The phone indicated "connected" but no internet. Apps like weather will not update either.
Any suggestions?
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Mark Martell

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Posted 4 years ago

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Dennis, Mobile Master

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Does it work if you are connected to Wifi?
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Mark Martell

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Yes, works when connected to wifi.
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Dennis, Mobile Master

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Is this a Koodo phone? Was Data working before?

Do you have Data turned off on your cell? Do you have a Data block on your account?
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Yannick

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Hi Mark, are you located in Eastern Canada? We had a data outage this morning, but that issue has been resolved now. You should power cycle your phone and try again. Otherwise, call us at 1-866-995-6636 from another phone, option #6 for technical support :) Thank you!

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