no data

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  • Question
  • Updated 5 years ago
  • Doesn't Need an Answer
Using a WP7 phone. I get a signal indication, can use the phone for making calls and texting but cannot use it for any type of data transfer (internet access). I do have a data plan, and I have checked my settings which are ok.
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Paul Mountenay

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Posted 5 years ago

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Sophia, Mobile Master

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Sorry to hear that Paul, it's hard to troubleshoot what might be wrong especially since you confirmed your settings are okay... could you please post your current settings just to confirm they are all there? :)
(don't take this personally, lol! we all trust you but sometimes a little thing can be overlooked)

Also did you try rebooting your phone?
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Paul Deschamps, Mobile Master

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Is it a Koodo phone or did you bring it to Koodo?

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