No Data

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  • Question
  • Updated 5 years ago
  • Answered
I'm new to Koodo and it's my first cell phone. Samsung Nexus S, I lost my calling connection and returned to the phone center and the clerk changed the SIM card and the phone works but the data connection does not. I get the message:"Network failure, this application requires a working Data connection." Anything I can do? Thanks
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denis bourgeois

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Posted 5 years ago

  • 1
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Chad Burr, Mobile Master

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Navigate to

Settings / wireless and networking / mobile

Tap "access point names"

Make sure the koodo.sp APN is selected or add a new one and make sure it contains the following information.

APN: sp.koodo.com
Proxy server: 74.49.0.18
Port: 80
Username:
Password:
Server:
MMSC: http ://aliasredirect.net/proxy/koodo/mmsc
Proxy server: 74.49.0.18
Port: 80
MCC : 302
MNC : 220
APN type :
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Chad Burr, Mobile Master

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Ahmad had mentioned this on another thread: Have you looked to see if data is blocked on the phone? Settings -> mobile networks -> then depending on your os, make sure either 'packet data' or 'mobile data' is on/enabled (thank you Ahmad)
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denis bourgeois

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Data connection has been restored. Thank you Chad
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Chad Burr, Mobile Master

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You're welcome. Out of curiosity what did you do to make it work?
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denis bourgeois

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Data connection has been restored. Thank you Chad
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Jonathan I, Mobile Master

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So you're new to Koodo and the Nexus S is your first cell phone? Wow. Out of curiosity, where did you obtain one? It's a pretty old device. Koodo hasn't sold that phone for a very long time now. I'd imagine there may be some floating around a few stores somewhere but I'm thinking you got it secondhand?

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