No coverage in LTE area!

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  • Updated 5 years ago
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I have an HTC one and just moved into a condo in a LTE coverage area, yet have NO reception inside my home!! Telus & Fido phones work just fine. I was wondering if it might be the phone?!? I know this is a long-shot, but worth a try. Has anyone experienced bad coverage with an HTC or any other Android phone?
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Amber Walsh

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Posted 5 years ago

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Paul Deschamps, Mobile Master

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Do you have an actual HTC ONE or do you mean just an HTC ONE X or X+ or S or V from last year?
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Ahmad

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Continue...
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Ahmad

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The HTC One V is not an LTE capable phone.
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Amber Walsh

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I have a One V.
My bf has an iPhone 4, that is not LTE capable, but on the Telus network, and gets almost full coverage. I wonder if it's Android that can be causing the problem?
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Yannick

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Hi Amber, it could be an issue with the phone, since your friend's phone works. I suggest that you contact our technical support at 1-866-995-6636 from another phone, option #6. We'll have a look into it :)

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