no bill notifications

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  • Updated 5 years ago
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I'm wondering why my email bill notifications have stopped coming. I didn't receive the last 2...I had to go looking for them. I've had the same email address forever??
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Sharon Myler

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Posted 5 years ago

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Dennis, Mobile Master

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Did it go to your spam filter?
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Sharon Myler

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no it didn't go to spam
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Dennis, Mobile Master

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I never had this happen.

Try to go into self serve, Billing, Change Bill Type/Notification and see if the information is correct.

If it is. Give Koodo customer service a shout. 1-866-995-6636

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