No Voice mail Alerts

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  • Question
  • Updated 9 months ago
I have got a new connection from Koodo on August 25th (No number porting). Still not getting any Voicemail alerts on the my phone. I have already setup the Voicemail "Greeting message" and Password".  I can see that there are voicemails (by calling 1 from my phone) but no intimation is coming to my phone. Is there a way to enable or fix this issue ?
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Sanjeev Sablok

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Posted 9 months ago

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Chad Burr, Mobile Master

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What device are you using?
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Robert, Mobile Master

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Do you need data for those to some in?
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Chad Burr, Mobile Master

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No. Voicemail alerts are sent via secret sms
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Sanjeev Sablok

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Data is already enabled and I am using 4G phone. All other data/sms services (Whatsapp/Chrome/Regular Messaging etc) are working but still not getting the voicemail alert..
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Chad Burr, Mobile Master

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What phone in particular are you using