No Verification email received

  • 1
  • Question
  • Updated 1 month ago
  • Answered
Didn't get a email go verify my account. Checked spam folder and my email address. Triplechecked it even. Still no email after 2hours. Help!
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Leo Schii

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  • sad, waiting

Posted 11 months ago

  • 1
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Dennis, Mobile Master

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If you don't receive anything by tomorrow, please contact koodo via private message on Facebook or Twitter.
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Bernard, Official Rep

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What name is the account under Leo? Couldn't find yours as a monthly customer in our systems. 
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Pauline Faivre

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Hey I had the same issue, I ordered a plan , received the sim but never received the email and now I cant use my phone/plan cannot even create an account on the self serve, it says it is down. Can you help me please? (Purchase Order HFO19556969)
(Edited)
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Allan, Mobile Master

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If no one responds here (which isnt guaranteed) you can message Koodo facebook or give them a call.
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Bernard, Official Rep

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@Pauline, couldn't find a match for an account with the email you used here. The site is up and running pls re-try to register a profile. If you still need help follow Allan's advice above. Thanks!
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Leo Schii

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I bought a prepaid card yesterday and I got the email now. Works now. Thank you!