No Verification Email. Checked Spam Folder Too. What now?

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  • Question
  • Updated 4 months ago
I bought a Prepaid SIM card today. I went online to register and everything is activated, except I did not receive my activation email. I checked my Spam folder and nothing. What now?
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Dan Lau

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Posted 11 months ago

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Mayumi, Mobile Master

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What happens when you try to log into prepaid self serve?
(Edited)
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Dan Lau

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It says my account is activated and the package I picked is totally paid for (account balance now shows 0).
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Mayumi, Mobile Master

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OK. I see you added Talk Booster.  You can send/receive text now, correct?
It's just need more time to booster to kicks in...? It usually take within 15 min or so, but it could take couple hours in some case.
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Janna

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I am having the same issue. I registered an hour ago but have still not received the confirmation email and cannot do anything (text or call) from the phone yet.
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Monty Monty

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I am also having the same issue .
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Mayumi, Mobile Master

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Can you start your own question using this link?
https://community.koodomobile.com/koodo/topics/new

What happens when you try to log into prepaid self serve?
We need more info to help you.