No Tab for you!

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  • Question
  • Updated 3 years ago
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I'm trying to pay off the girlfriends tab but it is not giving me the option to do it online. I log into my account and it's the same. I've paid the tab off before using the online self serve. Do I have to go to a kiosk to pay it now?
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Randell McRae

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Posted 3 years ago

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Chad Burr, Mobile Master

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Do you still owe a bill or are you behind in payments?
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Randell McRae

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Nope, I keep a plus status on the bill each month. It's the same with both our accounts, I thought koodo may have removed that option from the website.
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Chad Burr, Mobile Master

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The option doesn't show for me either
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Randell McRae

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They might be doing maintenance to the site that is affecting the option. Guess I'll have to try another day or go into the kiosk to pay them off.
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Randell McRae

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Thanks for the reply.
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Al Robidoux

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Now to be able to pay off old tabs you have to call in to have this done . Still free to do it on the phone. Then it can be added to your next bill.
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Randell McRae

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Ok thanks, I'll do that now.

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