no sound on my new moto E phone

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  • Updated 2 years ago
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Shawn Mombourquette

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Posted 2 years ago

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Ahmad

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Are you sure the sound profile is on loud? So not vibrate or silent. When you press the volume up, is it on/on max? Still no volume?

Also if you havent already try restarting your phone (turn it on and off). Last thing I'd do is try a factory reset. If after that the volume still doesn't work, I'd go back to where I purchased it and exchange it for a working one.
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Shawn Mombourquette

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Thankyou.

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