no SIM card

  • 1
  • Question
  • Updated 1 year ago
  • Answered
My phone says "no SIM card - emergency calls only", and the texting and phone calling does not work right now. I was wondering how to fix this. Thank you. 
Photo of Michael Johnson

Michael Johnson

  • 70 Points

Posted 3 years ago

  • 1
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Mayumi, Mobile Master

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Try to power off and on.
And/or take sim card out and put it back, then restart phone.
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Shonara Gibson

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same issue, restarting/taking out putting back doesn't work either. Any more ideas?
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Robert, Mobile Master

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Can you give more information about your case? 

1) Are you a new customer?
2) Have you switched your number over?
3) What phone do you have?

Explain the situation so we can be able to help more specifically!
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Ruby Wells

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I have a koodo chip in my phone and i am gettin the same thing no sim card and i just set up the sim cards
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Mayumi, Mobile Master

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Have you try suggestion above?

If it didn't work, can you start a new post using this link?
https://community.koodomobile.com/koodo/topics/new

And please included information that Robert is asking above. 
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Allan, Mobile Master

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When you turn thr phone off, keep it off for a about 5min before turning it back on.
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Ruby Wells

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I found out the chip is just a little bit to small have to get a larger one