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I still am unable to get a clear signal in my place of resident this happen after I had the data block on my phone. can you place unblock the data so I can get my signal back on my phone again please reply to my e-mail many bless Jackie
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Jj Dunlop

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Posted 4 years ago

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If you had Koodo place a data block, you can remove it yourself via self-serve by going to the change add-on's section. If you blocked data through your phones settings, you need to do that yourself from the phone.

If you want Koodo to do this for you, you can call them at *611 from your Koodo phone but they will charge you a fee to do so since you can do it yourself on self-serve.
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Dennis, Mobile Master

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Hi Jj Dunlop. I'm just going to change this from an Idea to a Question
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Hi Jackie, can you check in your phone if 3G is on (in Network Settings)? That could explain why your phone doesn't work. Thank you!

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