no service

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My iPhone 4 has no service. Restart doesn't work. Can the customer service help me? Do I have to pay for it if I ask them this question?
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Miaomiao

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Posted 2 years ago

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Chadwick, Mobile Master

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Remove your sim card, Then hold the power button and the home button at the same time for 30 seconds until you see the apple logo, let it boot back up. put the SIM back in, and then turn it back off. and then back on. Sounds tedious, and it is, but it just may work for you.
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Miaomiao

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Thanks! I already make it work by removing the SIM card, using another one, and then putting it back. Next time try your method. Really hope no next time.
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Chadwick, Mobile Master

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Yeah definitely if another card works, its most likely the Koodo card. UNLESS your in an area with no koodo overage or sketchy koodo coverage. But if your getting Virgin, your prolly getting Koodo!
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Miaomiao

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at the beginning it worked, but didn't work later on. 
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Jru Gordon

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correct if I'm wrong, but if you unlock and iPhone, it re-locks to the next SIM you put in it (as opposed to most Android devices that stay unlocked). So I'm wondering if once you put in the Virgin SIM it locked to Virgin, and that's maybe why you Koodo SIM isn't working.
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Jru Gordon

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correct if I'm wrong, but if you unlock and iPhone, it re-locks to the next SIM you put in it (as opposed to most Android devices that stay unlocked). So I'm wondering if once you put in the Virgin SIM it locked to Virgin, and that's maybe why you Koodo SIM isn't working.
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Chadwick, Mobile Master

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Never heard of that happening. Once its unlocked by apple, its unlocked forever.
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dibin savio jude

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i am also facing this shit ,, updating ios wont help..sure ,,ios 7 is best for iphone 4 or 4s..if u update ios it will be littile bit slower ,,nothing we can do to fix no service problem,,i dont know about service centre of apple .. i had done lot of ways to fix this,,,nothing worked,,, now i am not able to use this phone 
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Miaomiao

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I haven't tried to contact Koodo yet. Have you contacted with them? I can't use this phone either...
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Chadwick, Mobile Master

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I had a 4s iphone, updated to IOS9, and it bricked my phone, theres nothing apple could do. Also my provider at the time either because i was PrePaid way after my warranty. Sometimes bad things happen to old phones. Not saying not to look into it. But just think that maybe it could be your device and not necessarily a carriers fault. Apple is iffy, My brother had almost the same thing happen. he as 4 years past his warranty and they replaced it for free no cost. So sometimes doing a little complaining to the manufacturer, can help.
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dibin savio jude

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dear chadwick - so u mean updating iphone 4s to ios 9 may help??
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Chadwick, Mobile Master

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Nope, not saying that. As it bricked my phone, I will never recommend any updates on the 4s anymore after what happened. Unless your under warranty.
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dibin savio jude

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dude ,,wait ,, i am downloading ios 8.2 beta 2 for iphone 4s ,, i will check that thing,,and will let u know .. ok ,, if u dont mind pls giv me your facebook id  
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Miaomiao

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It works on my iPhone 6. Probably, iphone4 really needs to be upgraded. But Koodo signal is really weak...
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Chadwick, Mobile Master

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what do u mean its weak? for the upgrade?
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Miaomiao

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I mean the signal indicator bar only shows limited signal if I use Koodo SIM card. Virgin SIM card is better.

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