No service

  • 2
  • Question
  • Updated 3 years ago
  • Answered
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Why do I not have a wireless connection?
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Tzvi Tamari

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Posted 3 years ago

  • 2
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Dennis, Mobile Master

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Try rebooting your phone

Try pulling the battery and sim for a few mns and try again
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RudyW

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Is your phone turned on? :-)
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Dennis, Mobile Master

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Also make sure your network is set to 3G/LTE and not 2G/GSM only
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Mariea Wright Ward

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Yeah mine is the same, I've shut it off and turned it back on after waiting a few mins.
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Mariea Wright Ward

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Can't even do *611 for help!
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Tayeb A, Employee

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Hey Mariea, You can give us a call by dialing 1-866-995-6636 free of charge from a landline (Option 6) if you still need help. A Representative will be able to access your account to assist you. Thank you!

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If you see a good answer, give it a star.
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BobTheElectrician

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Where are you? Some reports of similar outages near Baie-Comeau in Quebec on the French site

http://communaute.koodomobile.com/koo...

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