no service?

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  • Updated 12 months ago
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my phone is saying i have no mobile network when i go to settings and is completely useless for phoning or texting right now. i come on self serve and it says i won't have access to koodo until 1 pm?
what is going on?
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Megan Robinson

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Posted 4 years ago

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Jonathan I, Mobile Master

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Could just be the SIM card lost connection. Try removing the SIM and taking out the battery if possible. If not, then turn off the phone. Put it back together and see if that helps.

Also make sure you don't have airplane mode enabled and 3G is turned on under network settings.
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Bolinda Payne

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I am in NL used phone it worked fine now saying no network tried taking out battery and sim still not working
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Bernard, Official Rep

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There was an outage Bolinda, but service is back now. 

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