No service, is there something wrong?

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  • Question
  • Updated 2 years ago
  • Answered
  • (Edited)
I have had no service all day long, whether I'm inside my house or outside and my account is in good standing. Does anybody know if there is an issue with the signal in Windsor/Lasalle, Ontario?
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Lizzy S

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  • frustrated

Posted 2 years ago

  • 1
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Mathieu, Mobile Master

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Hi Lizzy,
No issues have been reported. Turn your phone off, remove the SIM card and let it sit for a few minutes. After re-insert the SIM card, turn your phone on and you should be good to go!
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Lizzy S

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Wooo....what a relief, thank you Mathieu. I had restarted my phone but still nothing, and had not removed the SIM. I did just do it all, turned off, removed SIM, waited for like 5 mins and restarted...it now works!!! Yay!
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Sophia, Mobile Master

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You're the first to mention it, Lizzy. What does your phone say when you go to the select networks page? Have you tried rebooting it yet?
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Lizzy S

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Hi Sophia, all taken care of now. It would load networks available and would automatically register me on the network but with no signal.