no service in mississauga or maple

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Cannot seem to get service in Mississauga or in Maple.   This is my daughters phone, and I thought Koodo would save me money.. but instead the service is so intermittent the phone is almost useless.  Most of the time it says, "Searching".  This is with an iPhone 5c.

I have already reseated the SIM card, powered off the phone.  Reset the phone and erased all data, then restored from a backup.

It rarely has service.  Sometimes it does, and works perfectly.   But most times it doesn't have service, as my daughter has experienced.    Right now I have it with me and have reset it 4 times..  waiting a minute or so between power off and power on, and still it will not connect. It just says "Searching".

Earlier this morning, it did connect for a little bit, in the car, where I was surprised that I actually heard it ringing.
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Posted 3 years ago

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Tayeb A, Employee

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